BPO Investment Opportunity in Mumbai, India
- We are a business process outsourcing firm based in Navi Mumbai, India having both domestic and international clients.
- Our business helps provide right products and services to our clients which in turn increases their IT and business productivity.
- We are into both inbound & outbound calls.
- We provide Customer support services, Technical support services, Telemarketing services, IT help desk services, Insurance and banking processing, Data entry and data processing, Data conversion services.
- We have around 10 clients. Some of them are Bajaj Finserve, Bewakoof, CRY, Unisafe, RBL & Digosk.
- Our facility has 220 sales and support executive desk, 1 conference room, 1 training room, pantry, cafeteria and 3 director cabins.
- Customer support services: 24 / 7 inbound and outbound call center services that address customer queries and concerns through phone, email and live chat.
- Technical support services: Installation, product support, running support, troubleshooting, usage support and problem resolution for computer software, hardware, peripherals and internet infrastructure.
- Telemarketing services: Interacting with potential customers and creating interest for the customer's services / products. Up-selling, promoting and cross selling to existing customers and completing online sales processes.
- IT help desk services: Level 1 and 2 multi-channel support, system problem resolutions, technical problem resolution, office productivity tools support, answering product usage queries and performing remote diagnostics.
- Insurance and banking processing: New business acquisition and promotion, claims processing, policy maintenance and policy management.
- Data entry and data processing: Data entry from paper, books, images, e-books, yellow pages, web sites, business cards, printed documents, software applications, receipts, bills, catalogs and mailing lists.
- Data conversion services: Data conversion for databases, word processors, spreadsheets and software applications. Data conversion of raw data into PDF, HTML, Word or Acrobat formats.
6 days, 3 hours agoPartner, Investments, Mumbai, Individual Investor / Buyer connected with this business
Earlier than 15 daysPartner, Advisory Services, Mumbai, Corporate Investor / Buyer connected with this business
Earlier than 15 daysManager, Healthcare, Milwaukee, Individual Investor / Buyer connected with this business