BPO Investment Opportunity in Mumbai, India

BPO outbound and inbound calls business catering to more than 10 domestic and international clients.

Established From
Employees
Legal Entity
Reported Sales
Run Rate Sales
USD 200 thousand
EBITDA Margin
16 %
Industries
Locations
Local Time
11:38 PM Navi Mumbai
Listed By
Management Member
Status
Active
Overall Rating
Seeking Investment
USD 28 thousand for 20.0% stake (Native Currency: INR 2,000,000)
Reason: Wants to add more clients and to hire employees.
Includes physical assets worth USD 50 thousand
Name, Phone, Email
Available after connect
Business Name
Not disclosed
User Verification
Documents
Business Overview

- We are a business process outsourcing firm based in Navi Mumbai, India having both domestic and international clients.

- Our business helps provide right products and services to our clients which in turn increases their IT and business productivity.

- We are into both inbound & outbound calls.

- We provide Customer support services, Technical support services, Telemarketing services, IT help desk services, Insurance and banking processing, Data entry and data processing, Data conversion services.

- We have around 10 clients. Some of them are Bajaj Finserve, Bewakoof, CRY, Unisafe, RBL & Digosk.

- Our facility has 220 sales and support executive desk, 1 conference room, 1 training room, pantry, cafeteria and 3 director cabins.

Products & Services Overview

- Customer support services: 24 / 7 inbound and outbound call center services that address customer queries and concerns through phone, email and live chat.

- Technical support services: Installation, product support, running support, troubleshooting, usage support and problem resolution for computer software, hardware, peripherals and internet infrastructure.

- Telemarketing services: Interacting with potential customers and creating interest for the customer's services / products. Up-selling, promoting and cross selling to existing customers and completing online sales processes.

- IT help desk services: Level 1 and 2 multi-channel support, system problem resolutions, technical problem resolution, office productivity tools support, answering product usage queries and performing remote diagnostics.

- Insurance and banking processing: New business acquisition and promotion, claims processing, policy maintenance and policy management.

- Data entry and data processing: Data entry from paper, books, images, e-books, yellow pages, web sites, business cards, printed documents, software applications, receipts, bills, catalogs and mailing lists.

- Data conversion services: Data conversion for databases, word processors, spreadsheets and software applications. Data conversion of raw data into PDF, HTML, Word or Acrobat formats.

Facilities Overview
Recent Activity
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Disclaimer: SMERGERS is a regulated marketplace for connecting business sell sides with investors, buyers, lenders and advisors. Neither SMERGERS represents nor guarantees that the information mentioned above is complete or correct.
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