Leading BPO call centre operation with exceptional delivery, cost, and growth profile.

- BPO company with delivery centers in Colombo, Kandy and Badulla that has the capacity to host up to 540 agents and currently hosting 318 agents.
- The company has 4 clients with 2 more in the pipeline.
- Valid ongoing contracts with the clients.
- Clients are blue-chip Sri Lankan companies from the service industry.
- Company offers multi-lingual support with a 24x7 operation choice.
- This is a Sri Lankan business listed by an advisor from the USA.
- The business was operating with a 26% EBITDA margin last year and is operating at nearly 7% EBITDA this year but the business will have a higher margin by next year.

Customer services, inbound sales, lead generation, telemarketing, technical help desk, virtual assistance, document digitization and bespoke BPO services.

Computers, laptops, workstations, office chairs, tables, telephony equipment (including partial work-from-home capacity) and other related equipment.