Need help?

Enterprise Software Company Investment Opportunity in United States

An Enterprise Software solutions provider for Customer Experience Management for transaction intensives businesses is seeking investment.
This transaction has concluded.

Established 10-20 year(s)
Employees 50 - 100
Legal Entity Private Limited Company
Reported Sales USD 800 thousand
Run Rate Sales USD 1.2 million
EBITDA Margin 9 %
Industries Enterprise Software + 1 more
Locations  Bangalore + 1 more
Local Time 1:51 PM Asia / Kolkata
Listed By Business Owner / Director
Status Active
Overall Rating
Seeking Investment
USD 3.7 million for Undisclosed stake (Native Currency: INR 300,000,000)
Reason: Raising funds for Growth to capture a share of the multi billion CEM domain that is merging across i... View More
Interested to connect with advisors
Business Overview

An Enterprise Software solutions provider for Customer Experience Management for transaction intensive businesses is seeking investment.

A customer experience Management solutions company offering its enterprise software product for transaction intensive verticals like Telecom, Banking and Retail.

Company has filed patents both in India and USA for CEM process.

The CEM product helps the clients to serve their customers better by engaging with the customers on a personal level and helping them understand their requirement better.

Company has already raised USD 650k funding 3 years back, from a group of angels.

Company has been trademarked in USA.

Company has served around 10 clients previously and is working with some of the reputed online businesses in India such as bookmyshow, bigbasket, fashionandyou etc.

It has also served telecom companies like LoopMobile ( Airtel owned ) and Somtel in Africa.

Company is going to sign 5 new clients in this quarter.

Company offers two options to its clients:

1. licence fee+ deployment services fee.

2. deployment fee +monthly payable ( based on number of transactions )

Company working process include: GAP analysis, Use case analysis, deployment and configuration of the product and the Annual Maintenance fees.

Company also provides an option for a cloud based system.

The product offers highly configurable solutions resulting in "Next Best Actions" for each and every customer of the service providers with actionability delivered to the preferred touch point.

Company is looking for another round of funding to the tune of USD 6 mn.

Products & Services Overview

A patented enterprise software for Customer Engagement Management ( CEM )

Facilities Overview

A 6,300 sq ft office space with monthly rent of Rs 3.75 Lakhs.

Capitalization Overview
Not Disclosed
Recent Activity
  • Earlier than 15 days
    CEO, Mumbai, M&A Advisor connected with the Business
  • Earlier than 15 days
    CEO, BPM, New Delhi, Corporate Investor / Buyer connected with the Business
  • Earlier than 15 days
    CEO /Director, Bangalore, Financial Advisor connected with the Business
Disclaimer: SMERGERS is a regulated marketplace for connecting business sell sides with investors, buyers, lenders and advisors. Neither SMERGERS represents nor guarantees that the information mentioned above is complete or correct. Note that SMERGERS is not liable for any loss, damage, costs, claims and expenses whatsoever arising from transacting with any other user from the website. The final responsibility of conducting a thorough due diligence and taking the transaction forward lies with the users. Please read best practices on SMERGERS.
This transaction has concluded. View similar business opportunities on SMERGERS
Disclaimer: SMERGERS is a regulated marketplace for connecting business sell sides with investors, buyers, lenders and advisors. Neither SMERGERS represents nor guarantees that the information mentioned above is complete or correct.

Frequently
Asked
Questions

  • Why can’t I see the business’ name or contact number? How do I contact the business?
  • What level of due diligence does SMERGERS conduct on the businesses/member?
  • How active are the business profiles listed on SMERGERS?
  • How does SMERGERS rate business profiles?
  • Do I need to pay to connect with a business?
  • Show more