Business Investment Opportunities in Nairobi

- Specializing in the sale of contact center, CRM, and ticketing software alongside BPO services, providing a comprehensive solution for businesses. - Monthly subscription fee per user, facilitating a pay-as-you-go approach for clients, aligning with their usage of the software. - Clients utilize the software for various purposes, including communication, sales operations, acquisition/retention campaigns, support, and enhancing customer satisfaction. - Main client sectors include healthcare, government, and financial institutions, demonstrating a focus on industries with specific needs and requirements. - Operating across 10 African countries, showcasing a strong presence and growth in the African market. - Recently launched Android and iOS apps catering to B2C customers in a pilot phase, adapting to the increasing trend of mobile usage and accessibility. - Experienced significant growth from 3,500 to 7,200 users in the past year, indicating a strong market demand for the offered products and services. - Currently achieving a monthly recurring revenue (MRR) of 100k USD, reflecting the financial success and stability of the business. - Boasting a nine-year track record, the company brings extensive industry knowledge and expertise to the table. - 70% of the customer base hails from financial institutions, showcasing a strong foothold and trust within the financial sector.