Household Electronics Repair Business Opportunities in India

We used to sell electronics products to customers for the last 4 years and now we have completely shifted our business model and now we offer repair services to customers on behalf of our vendors. We are a B2B service provider. Just started offering our new services in Pune recently. We are still in the process of hiring technicians and onboarding clients (vendors). As a result, our employee count is more compared to our sales. Have 8 vendors at the moment and it is growing. Impressive growth rate: Business has achieved a remarkable growth rate, expanding its operations and customer base steadily over the years. Experienced promoters: The founders bring a wealth of experience and expertise in the service industry, having worked together for over 4 years. Strong vendor relationships: Business has established strong and collaborative relationships with a wide network of vendors, ensuring access to a diverse range of services and products. Customer-centric approach: We place great emphasis on customer satisfaction, striving to exceed expectations through prompt and reliable service, leading to a loyal customer base. Technological innovation: The use of advanced technology and data analytics enables us to deliver efficient service management and provide valuable insights for vendors. Seamless service operations: We offer a comprehensive platform that streamlines service operations, ensuring smooth coordination between vendors, technicians, and customers. Commitment to quality: Business maintains a strong focus on service quality, ensuring that all technicians are skilled professionals who deliver exceptional workmanship. Continuous improvement: We are dedicated to continuously improving its processes, incorporating feedback from vendors and customers to enhance the overall service experience. Extensive service offerings: With a wide range of services, from installation to repair and maintenance, we provide comprehensive solutions for various customer needs.

- Authorized service center for Cellecore mobiles, Ziox mobile, and Lava mobile and mobile phone retailers. - Currently, 4 super-stockists supply the products to us. - We receive around 25-30 customers daily. - Generate 50% sales from phone sales and 50% from mobile servicing. - Recently got Amaq mobile phones distribution deal with Hapi Pola in our city. - Our team has 5 years of experience in this industry. - Have a good trusted relationship with customers.

- Our business was started 5 years ago and has always received positive feedback from the customers. - We provide services such as mobile & laptop repair and sell mobile phones. - On a daily basis we receive 30-40 walk-in customers. - We are planning to open a new branch and seeking a loan for the same. - The spare parts are sourced from the local market.

- We operate a mobile repair business and deal in all brands & models. - Our company has tie-ups with 8-10 local shops from where we source the repair parts. - The promoter has experience of more than 20 years in this industry. - We plan to open a mobile spare part shop and are seeking investment for the same. - Our daily sales are around INR 20,000 and we have tie-ups with 42 retail outlets from where we receive our orders.

- Business provides repair services for multiple service fields including kitchen and household appliances, vehicles, computers, and printers. - We primarily provide services for home appliances and vehicles and have tied-up with around 32 vendors to provide other repair and handyman services. - Have local suppliers from whom we purchase accessories, spare parts, and materials. - Receive service bookings through call or WhatsApp and we provide most of the services at the customer's doorstep or arrange a pickup. We also have a rented workshop where the user can bring in their products for repair. - We get 8-10 service orders on a daily basis. - Have 7 permanent staff for repair work and 12 contract staff for arranging pick up and delivery. - Revenue model: For tied-up vendors, we charge a 10-40% commission based on the service provided. - Business owned assets include workshop set up and equipment.

- We repair and provide service work for mobiles, laptops, home electronic appliances, TVs, ACs. - Customers place orders with us through our website. We then pick up the electronic device, take it to our service center and once repaired, deliver it back to the customer. - We do not have a physical service center where customers can walk in. All orders are placed through the website. - Receive an average of 50 orders per month. - Operations began at the end of last year, hence we did not generate any revenue for the previous year. - Physical assets include two-wheelers and equipment.

- Business is into sale & repair service of air conditioners of well-known brands. - Deals in both commercial and residential air conditioners. - We offer LG, Blue Star, Voltas, Carrier, Panasonic, O'General, Onida, Videocon, Daikin and Hitachi ACs. - Business is majorly into B2B business in product sales and we get around 5 - 6 orders in a week. - Our major clients for repair services are several branches of Bank of Baroda in Navi Mumbai, 27 branches of Dmk Jaoli Bank The CNS Bank, Praktan Industries and Galentic Pharma India. - Repair & service business generates more profit when compared to product sales.

- Business has 2 streams; Mobile tower maintenance services & home or kitchen appliance services. - Each individual promoter has an experience of approximate 20 years in computer education, Consultancy. - For tower maintenance service we are working with a single client at present. - Have tied up with a few home appliance brands for providing service maintenance of those products. - For this purpose, we would be starting a branch office in Delhi NCR.

- We provide sales and service for laptops, LCD repairs. - Have tie ups with 4 SMEs in Pune. - We generally attend to 5 queries in a day. - Serve 10 - 15 orders in a month. - Daily sales is INR 8,000. - Generate leads through word of mouth. - Owner has 4 years of experience.

- Started in March 2017 and are focusing to initiate the business innovation to facilitate rapid service to customer. - We provide services for all types of household appliances. - Provide service 4-5 customers per day.

- We have many big clients and we are recording good growth rate. - Our relationship with our clients is excellent. - Receive 50-100 customer on a daily basis. - We have experienced staff. - Operating from last 10 years.

-This is a call centre that generates leads for technicians of home appliances. - The business acts like a mediator between end users and technicians. - So far, the business has tied up with about 80 businesses which service these home appliances. - Promoters are both ex-employees of Just Dial.