Back Office Outsourcing Company for Sale in Dubai, UAE

- AI-powered phone sales and receptionist platform that enables businesses to handle inbound and outbound customer calls automatically, 24/7.
- The platform can answer customer enquiries, explain products and services, qualify leads, collect customer information and guide prospects through sales conversations.
- AI agents can make outbound sales and follow-up calls, handle inbound reception calls, transfer qualified callers to human teams and assist with appointments and bookings where integrated.
- The platform captures names, phone numbers, emails, requirements and other lead information, with CRM and business-system integrations available.
- Generates call transcripts, summaries and customer information after conversations.
- Supports customised AI agents for different businesses, departments and campaigns, including different scripts, languages, voices, products, FAQs and sales processes.
- The core platform and application technology are privately developed and owned by the company.
- Built on a custom Python backend with proprietary call orchestration, agent logic, business rules, knowledge handling, lead capture, CRM/tool integrations, real-time call management and administration capabilities.
- Integrates third-party infrastructure providers including OpenAI for AI and real-time intelligence, ElevenLabs for voice generation and Twilio for telephone connectivity through APIs.
- Revenue is generated through one-time setup fees and recurring monthly maintenance fees.
- Holds a Certificate of Formation.
- The promoter also uses a UK phone number.