Call Center Investment Opportunity in Panadura, Sri Lanka
Established | 1-5 year(s) |
Employees | 5 - 10 |
Legal Entity | Private Limited Company |
Reported Sales | USD 20 thousand |
Run Rate Sales | USD 30 thousand |
EBITDA Margin | 15 % |
Industries | Call Centers |
Locations | Panadura |
Local Time | 11:49 PM UTC |
Listed By | Business Owner / Director |
Status | Active |
- Core offering includes Business Process Outsourcing (BPO) services including customer care, call center support, and business support solutions.
- Supports both global and local clients with inbound/outbound customer service, technical support, and back-office operations.
- Has a total client base of 10 clients located in Sri Lanka, India, and the USA, among which 5–6 are direct clients.
- Revenue model is project-based and billed monthly; average project duration ~6 months (recurring monthly billing).
- Monthly revenue: LKR 500,000 to 1,000,000.
- Clientele include small to mid-size enterprises and international firms seeking outsourced customer support, contact center services, and back-office outsourcing.
Its services are used by small to mid-size enterprises and international firms in Sri Lanka, India, and the USA that require outsourced customer support, inbound and outbound call handling, technical support, and business operations management.
No outstanding loans.
There are 2 directors in the business with 60%/40% ownership split.
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15 hours agoManaging Partner, IT Services, Gurgaon, Individual Investor / Buyer connected with the Business
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2 days, 14 hours agoCFO, Investments, Dubai, Corporate Investor / Buyer connected with the Business