Call Center Investment Opportunity in Panadura, Sri Lanka
| Established | 1-5 year(s) |
| Employees | 5 - 10 |
| Legal Entity | Private Limited Company |
| Reported Sales | USD 19.7 thousand |
| Run Rate Sales | USD 29.6 thousand |
| EBITDA Margin | 15 % |
| Industries | Call Centers |
| Locations | Panadura |
| Local Time | 6:15 PM UTC |
| Listed By | Business Owner / Director |
| Status | Active |
- Core offering includes Business Process Outsourcing (BPO) services including customer care, call center support, and business support solutions.
- Supports both global and local clients with inbound/outbound customer service, technical support, and back-office operations.
- Has a total client base of 10 clients located in Sri Lanka, India, and the USA, among which 5–6 are direct clients.
- Revenue model is project-based and billed monthly; average project duration ~6 months (recurring monthly billing).
- Monthly revenue: LKR 500,000 to 1,000,000.
- Clientele include small to mid-size enterprises and international firms seeking outsourced customer support, contact center services, and back-office outsourcing.
Its services are used by small to mid-size enterprises and international firms in Sri Lanka, India, and the USA that require outsourced customer support, inbound and outbound call handling, technical support, and business operations management.
No outstanding loans.
There are 2 directors in the business with 60%/40% ownership split.
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Earlier than 15 daysFounder, Biotechnology, Binghamton, Corporate Investor / Buyer connected with the Business
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Earlier than 15 daysFounder, IT Services, Colombo, Individual Investor / Buyer connected with the Business
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Earlier than 15 daysAssistant General Manager, Industrial Specialty Products, Malabe, Individual Investor / Buyer connected with the Business