5 POINT Review 9.1 /10

- Operates a proprietary SaaS platform, 5 POINT Review, built around diagnostic clarity in customer feedback.
- Replaces vague 5-star ratings with an actionable scorecard across five KPIs such as product quality, customer service, and logistics.
- Platform features include deep-dive analytics for low-star reviews, goal setting, action planning, and multilingual customer interfaces available in 14 languages.
- Runs on a centralized, fully managed infrastructure maintained by experienced promoters specializing in scalable software and international operations.
- Monetizes through exclusive country licensing, where distributors earn a 50% gross profit share on €100 annual subscriptions.
- Licensees focus solely on high-margin sales while the licensor handles hosting, compliance, payments, and ongoing product development.
- Targets high-footfall SMEs including cafés, clinics, retail stores, and service businesses needing reliable, diagnostic review insights.
- Competitive edge stems from its 5-KPI scoring model and a 27-second review completion flow that boosts adoption and data quality.
- Holds a valid Firm Registration certificate. Core offerings include the 5 POINT Review SaaS platform, KPI-based analytics, and exclusive country operating licenses. Typical clients are SMEs with steady customer traffic requiring structured, actionable feedback tools. North America, Europe, Australia. The process starts with submitting an initial business profile and signing a Non-Disclosure Agreement. Next comes a review of the applicant’s financial capability and sales history. This is followed by payment of the €75,000 exclusive license fee. Finally, the Master License Agreement is signed (with Vienna, Austria as the court of dispute), and the Territory rights are transferred immediately. Connect with us on SMERGERS for more details. The Licensee’s main job is handling local sales and marketing, which means bringing in new subscribing businesses in their exclusive territory, managing client relationships as the first point of contact, and making sure the Base Performance Target is achieved. Comprehensive technical and operational support includes 24/7 server hosting, ongoing platform maintenance and development, centralized credit card payment processing, detailed revenue accounting, and the supply of localized sales and marketing materials.