Newly Established Back Office Outsourcing Business Seeking Loan in Bengaluru, India

Outsourced voice, chat, email, customer support, transaction processing, and back-office operations for domestic and international B2B clients. Tangible assets comprise office workstations, computers and laptops, servers with networking infrastructure, telecommunications equipment, office furniture, CCTV and security systems, and other IT and office equipment essential for daily operations.

Intangible assets include the brand, established business processes, standard operating procedures, operational frameworks, training resources, quality management systems, client relationships, proprietary documentation, and internally developed process knowledge.

Additionally, the company is actively developing technology‑enabled tools and automation capabilities to enhance operational efficiency and support scalable growth. The business operates from a professionally equipped 1,900 sq. ft. commercial facility in Bengaluru with a seating capacity of approximately 65 employees. The facility is configured to support scalable BPO and customer experience operations, with dedicated workstations, management and support areas, training/meeting facilities and the required IT, networking and communication infrastructure. The premises are rented under a 2-year lease arrangement and provide sufficient infrastructure to support the company's current operations and near-term expansion. The business is presently funded through promoter capital and operating cash flows. There are no significant external debts or institutional loans outstanding. The business is currently owned by the promoters/shareholders.