✅Executive summary:
– An innovative mobile app for booking massage services, fully integrated with a tailored management system designed specifically for professional massage therapists.
– The platform supports both mobile and studio-based therapists, enabling access to a wide range of customer segments—including locals, tourists, busy professionals, seniors, and more.
✅Current business model:
– One-time €70 registration fee for therapists.
– 20% commission on each transaction processed via the platform.
New features: spa section and recruitment tool.
– A dedicated SPA section with a recruitment tool allows spas to post job offers directly through the platform’s management system.
✅This innovation:
– Attracts therapists by displaying job opportunities directly on their profiles.
– Adds real value to spas, enabling them to recruit qualified professionals quickly and efficiently.
Revenue model for spas:
– Annual subscription: €1,200.
– No commission on services, just a fixed fee for access to the professional network.
Use case:
– A hotel with an in-house spa can post a job offer, which then appears on every therapist’s profile, reaching hundreds of potential candidates daily.
✅Expansion into beauty & wellness sectors:
– Plans to replicate this successful model for beauty salons and wellness centers.
✅Revenue model:
– Annual subscription: €400.
✅This month’s launch – southern Sardinia beach locations:
– Five branded massage gazebos launched in exclusive beach resorts across Southern Sardinia.
✅Operating model:
– Massage price: €60 – €10 to the beach resort.
– €25 to the therapist.
– €25 to the company.
– This is made possible through a strategic presence in the region and strong relationships with beach resort owners.
✅Building a scalable business: strategic foundations.
1. Strategic partnerships:
– Building an ecosystem through collaborations with wellness product companies.
Monetization model:
– Annual sponsorship fees – Commission on direct product sales to therapists and users.
Benefits:
– Generate recurring revenue – Offer value-added services for therapists.
2. Training school partnerships:
– Agreements with massage schools to promote the platform to graduates and provide a continuous flow of qualified therapists.
– With 7,000+ new therapists certified annually in Italy, this offers a renewable subscription pipeline.
3. Integrated training marketplace:
– Each therapist can create and sell video training courses through the platform.
4. Revenue model:
– 15% commission on each course sold.
✅This model:
– Enables passive income for therapists.
– Generates platform revenue.
– Increases user engagement.
✅Why start with a massage?
1. Favorable legal framework:
– Wellness massage in Italy is a non-regulated profession (Law 4/2013) – No degree or official registration required.
2. Benefits:
– Easy entry.
– Scalable expansion.
– Simplified recruitment.
3. Rising demand:
– Post-pandemic wellness boom across all demographics.
✅A thriving market:
– Over 70,000 massage therapists in Italy are seeking modern, flexible business tools.
Strategic opportunity: professional learning & sharing.
– Under Law 4/2013, therapists can teach and share methods via courses, workshops, and video training.
Advantages:
– No public accreditation required.
– Monetized knowledge-sharing on the platform.
– Stronger community engagement.
✅Client retention strategies:
1. Smart discounts that protect therapist earnings:
– Discounts are applied by reducing the platform’s commission, not the therapist’s income.
Outcome:
– Higher therapist satisfaction.
– Perceived client value.
– Lower off-platform transaction risk.
2. Premium subscriptions & status badges:
– Tiered memberships offer exclusive discounts, priority therapist access, bonus services (e. g. , upgrades, free massages), and loyalty badges similar to Airbnb’s “SuperHost”
✅Long-term revenue streams:
– €70 one-time therapist registration.
– 20% booking commissions.
– 15% course sales commissions.
– €1,200/year SPA subscriptions.
– €400/year beauty/wellness center subscriptions – €25 profit per beach massage.
– Product sponsorships and commissions.
– Silver (€9.90/mo) and Gold (€19.90/mo) user subscriptions.
– Loyalty and rewards programs.
Users and professionals on the app, initial traction:
– Five months post-launch, the platform shows strong initial growth without major marketing campaigns.
✅Current results (this month):
– 800 registered users.
– 234 active therapists.
✅Analysis and strategic value:
1. Organic growth:
– Achieved through targeted recruiting via Indeed, massage school partnerships, and word-of-mouth within the industry.
2. Therapist-to-user ratio:
– 1:3.4 Balance indicates a solid ecosystem foundation.
3. Geographic spread:
– Nationwide presence with higher concentrations in Lombardy, Lazio, Tuscany, and Sardinia.
4. Model validation:
– Professionals find value and register – Users sign up organically without ads.