Corporate Acquirer in Lancaster Looking to Buyout BPOs Upto USD 600 thousand

We are a logistics and trucking company operating 25 trucks across the US. We are currently looking to vertically integrate some of our support operations and are exploring partnerships or acquisitions in the call center space. The businesses in Livonia catch my attention as a potential fit, especially given their established setup and focus. We would be interested in discussing the collaboration, whether through investment, joint operations, or other strategic opportunities.

Acquiring / Buying a Business, Investing in a Business

Key factors we look for before investing or acquiring a business:
1. Operational efficiency:
Strong internal processes (SOPs, documentation, systems). Lean operations that do not rely on one or two key people.
2. Positive cash flow and clean financials:
Healthy gross and net margins. Transparent, audited financial records. Low debt-to-equity ratio unless the debt is strategically leveraged.
3. Recurring revenue:
Contracted clients or long-term service agreements. Predictable monthly income over project-based spikes.
4. Scalability:
Clear potential to grow without exponentially increasing costs. Systems and infrastructure that can handle expansion.
5. Owner dependency:
The less the business depends on the current owner, the better. A solid management or team structure is critical.
6. Industry trends and durability:
Is the business in a growing or declining industry? Does it have the resilience to weather market shifts or economic downturns?
7. Customer base & retention:
Strong, diversified client base (no single client makes up 50%+ of revenue). High customer retention and satisfaction.
8. Technology and automation:
Use of software, CRMs, or automation tools that make operations smoother and reduce human error. Outdated or manual-only operations are a red flag.
9. Cultural & strategic fit:
Business should align with my values and long-term vision. Easy to integrate with my existing operations (like dispatch, customer support, logistics coordination, etc. )

• Connected with 1 business
• Received 6 proposals
• Earlier than 15 days

  Received a proposal from Neuroscience-driven digital health startup revolutionizing brain wellness, seeks investment for expansion.
• Earlier than 15 days

  Received a proposal from Lighting fixtures brand with sustaibable, portable, and solar-powered table lamps supplying to HoReCa and households.
• Earlier than 15 days

  Received a proposal from Revolutionizing energy distribution through doorstep diesel delivery, powered by mobile apps and IoT technology.