There could be several reasons why you may not be receiving our emails.
1. Firstly, visit this page: Not receiving emails to check if your email address has been tagged as invalid in our system. If so follow the process mentioned in the page to resolve the same.
2. If the above page does not show any issues with your email, the problem could be at your end. Please check your spam folder, email filters and maximum inbox capacity to ensure your inbox is working fine and receiving emails. If your email service provider allows you could whitelist firstname.lastname@example.org so emails are received at your end without any blocking from your email service provider.
If none of the above work, please send an email to email@example.com stating you are not receiving our emails even after following the above steps.